Recent Posts

Heavy Rains can cause Flash Flooding

8/24/2023 (Permalink)

Raindrops falling into grey water. We respond to storm damage emergencies 24-hours a day.

Florida has experienced some severe weather events that have caused significant damage to homes and commercial properties in our area. SERVPRO of North Palm Beach County is trained and certified to restore storm damage by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Heavy rains can cause flash flooding, so it is a good idea to know what to do when faced with a flash flood situation. Here are some flash flood safety tips from the National Weather Service: 

  • During periods of heavy rains, stay away from flood-prone areas such as stream beds, drainage ditches, and culverts
  • Move to higher ground if flooding threatens your area
  • If you live or work in flood-prone areas, remain alert during periods of heavy rain
  • Be especially cautious at night as it is harder to recognize flood dangers
  • Never drive your car into water of unknown depth. Most flash flood deaths occur when people drive their vehicles into flood waters. Remember: Turn Around Don’t Drown!
  • If your vehicle stalls, abandon it immediately and seek higher ground. Flood water may rise quickly, cover the vehicle, and sweep it away.
  • Stay out of flooded areas. The water may still be rising and very swift. A rapidly flowing stream can sweep you off your feet and sweep your vehicle downstream.

Call Us Today!

If your home or commercial business has experienced flooding damage, SERVPRO of North Palm Beach County will restore the damage “Like it never even happened.” Call us today at 561-285-4845.

SERVPRO can Help with a Chemical Spill

8/1/2023 (Permalink)

A SERVPRO employee in a white hazmat suit. We respond to chemical and biohazard emergencies 24-hours a day.

SERVPRO of North Palm Beach County is trained and certified to clean and restore chemical spills and biohazards.  North Palm Beach residents and businesses can rely on us to arrive quickly and immediately begin the cleanup process.

Along with the cleanup and safe removal of chemical spills, we offer a full range of biohazard cleaning services, including: 

  • Chemical spills
  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Tear gas cleanup

The safe decontamination of a home or business after any form of chemical or biohazard exposure is critical.  Our technicians are trained and certified to mitigate these kinds of dangerous situations. Here are some tips from our website on what to do after a contamination:

What to Do After a Contamination

  • Stay out of affected areas
  • Call emergency service personnel if the situation is life-threatening
  • Treat all bodily fluids as if they are contaminated
  • Turn off the heating, ventilation, and air conditioning (HVAC) system if there is sewage damage

Call Us Today!

When you need help cleaning up a chemical spill, SERVPRO of North Palm Beach County is available to help.  Our technicians are on-call 24-hours a day to respond to chemical and biohazard damage emergencies.  

Safety Tips for Patio Heaters

7/26/2023 (Permalink)

Outdoor patio heater with a white background. We respond to fire damage emergencies 24-hours a day.

SERVPRO of North Palm Beach County responds to commercial fire damage emergencies throughout the year. More businesses are using propane heaters to keep customers and employees warm on chilly days and nights. Here is some information from the National Fire Protection Association for using outdoor propane heaters safely:

Propane Patio Heaters

For patio heaters that use integral LP-Gas containers with a capacity greater than 1.08 lb. (0.49 kg), NFPA 1 requires that the heaters be listed by an organization acceptable to the authority having jurisdiction (AHJ).

Propane heaters need to be used in accordance with their listing and manufacturer instructions. Prior to using a propane heater, refer to the manufacturer’s instructions for information such as the following:

  • Necessary clearances from the heating element
  • Proper ventilation required
  • Proper inspection, cleaning, and maintenance procedures
  • Lighting and shutdown procedures
  • Where the heater can and cannot be used (for example, heaters cannot be used in enclosed locations)
  • Procedures for properly storing heaters

The restrictions for using propane heaters are also based on the occupancy in which they are used. For example, in assembly occupancies, such as restaurants with 50 or more occupants, heaters cannot be located within 5 ft (1.5 m) of the exits. Regardless of where they are used, if a heater uses propane hoses, they must be as short as possible, visible, and protected from damage.

Call Us Today!

When your North Palm Beach home or commercial business needs fire damage restoration services, SERVPRO of North Palm Beach County is Here to Help. ® Call us today at 561-285-4845.

Mold Remediation Process - SERVPRO

2/23/2023 (Permalink)

White window with black mold spots in the corner. When you discover mold, SERVPRO of North Palm Beach, Pahokee can help!

When you discover mold growing in your West Palm Beach home or commercial business, fast action is required to mitigate the damage before the mold can spread to other areas in the home or workplace. SERVPRO of North Palm Beach, Pahokee can mitigate the mold damage and the mold remediation process usually follows the steps below:

Inspection and Mold Damage Assessment

Identifying and addressing the source of the moisture that is causing the mold growth. This step usually involves the use of various technologies to detect mold growth and water sources that may be hidden. We follow local and state laws regarding inspection and documentation based on your unique situation.

Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to prevent mold spores from spreading during the cleanup process.

Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while mold remediation is in process.

Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. We remove and dispose of mold-infested porous materials when remediating heavy mold growth.

Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We also remove odors and deodorization using fogging equipment.


Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

Call Us Today!

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation. Call us today at 561-285-4845.

Protecting Your Pets from a Home Fire

9/21/2022 (Permalink)

Make sure your family is aware of the pet fire safety plan.

When it comes to house fire prevention, most people have a plan. But does your home fire safety plan include your pet? Pets are a part of the family. We care for them as we would a child. The most important thing to do to protect your pets, is to evacuate with them. However, it is important to never delay escape or endanger yourself or family to rescue a pet.

Before Fire

  • Install smoke detectors and fire alarms. Ensure your home is equipped with fire extinguishers.
  • Prevent your pet from starting a home fire. According to the National Fire Protection Association, almost 1,000 home fires per year are accidentally started by a pet. You can minimize your chance of a pet-started home fire by: extinguishing open flames before leaving the house; protect stove knobs with covers; secure young pets in a crate or within a safe boundary like a baby gate.
  • Keep collars on and leashes handy. Always leave collars on pets. Keep leashes handy should emergency personnel need to rescue your beloved pet. If your pet is crated, keep the crate near an entrance to your home.
  • Attach a pet alert window sticker to your front window. These handy window clings are available at most pet stores. The sticker or cling allows you to include critical information such as the number of pets within the home.
  • Note where your pet likes to hide. In an emergency situation, knowing your pet’s location will save time and ensure a safe escape for all.
  • Have the number and address of your animal hospital handy.
  • Practice your escape plan with your pet. Include your pet in fire and safety drills. Train your pet to come when you call them. Ensure they are comfortable in a crate so you can grab them and go.
  • Take a pet first aid training. The American Red Cross offers a cat and dog first aid course online.

During Fire

  • In the event of emergency evacuation, take pets within you when possible. However, if you or your family are in immediate danger, you should not delay escape to rescue a pet.
  • Immediately inform responders if your pet is still inside. If it is unsafe to evacuate with your pet, first responders will look for your pet.
  • Bring leash and carrier. If there is no time to secure your pet prior to escape, you should attach a leash or put them in a carrier once safely outside.
  • Never go inside a burning house. If you cannot find your pet, leave the door open and call them from a safe distance.

After Fire

  • Check your pet for injury and smoke inhalation. Once you are safe from a home fire, it’s time to assess your pet. If your pet is having trouble breathing, ask rescue personnel about pet oxygen masks. If you have taken a pet first aid class, you will be better equipped to handle this situation.
  • Have your pet examined by a veterinarian or emergency animal hospital. Smoke inhalation can cause injuries and death to your pet.
  • Find a loving home to temporarily house your pet if you are no longer able to. Ask your veterinarian for recommended boarding facilities, or find a family member to care for your pets.

Make sure your family is aware of the pet fire safety plan. Run fire drills and regularly check fire safety equipment. Knowing the plan will safe valuable time in case of an emergency.

Spotting Water Damage on Your Roof

9/1/2022 (Permalink)

Checking for signs of roof water damage is critical to maintaining the integrity of your home.

Homeowners have to pay a lot of money to keep their homes well maintained and properly functional. One of the biggest expenses typically comes in 20-30 years after the home is built, and that expense is roof replacement. Most homeowners will do anything possible to avoid replacing their roofs. From patching up issues to keeping their roofs free from tree branches and other hazards, it is important to keep up with roof maintenance in order to circumvent costly issues in the future.

Checking for signs of roof water damage is critical to maintaining the integrity of your home. In doing so, many homeowners are able to not only prevent major issues from occurring, but they are also able to address problems right away and save both time and money. The following are some of the most notable signs of water damage on your roof:

Gutter Issues

When a roof has water damage you can often find granules in the gutters. Granules are tiny particles composed of crushed stone or other materials that are used in roof shingles. Finding a notable about of granules in your gutter is a possible sign that you have roof water damage.

Damage Shingles

Wear and tear is inevitable when it comes to roof shingles. If you spot a lot of damaged or cracked shingles, it may be a sign that water damage is occurring or imminent.

Ceiling or Exterior Walls Have Water Spots

If you see rusty or brown spots along your ceilings or exterior walls it is likely due to some kind of water damage, particularly coming from the roof. You may also notice that the ceilings or walls are bubbling, warped, or otherwise compromised. This is something that should be addressed as soon as possible.

Additionally, soft wood decking and roof debris can both be indications of water damage on your roof. Be sure to take a proactive approach by conducting regular roof maintenance. Most importantly, if any of the above signs are identified in your home, you need to contact water damage specialists right away. At SERVPRO of North Palm Beach County we have decades of experience in water damage restoration. Contact our office today to learn more.

Commercial Carpet Cleaning for Your Business

8/23/2022 (Permalink)

The fallout of dirty carpets in a commercial business is far-reaching.

Whether you work in an office building, in retail, or in the restaurant industry, foot traffic in your place of business is inevitable. With more foot traffic comes more germs and these germs need to be dealt with in order to run a clean and safe business. The post-pandemic world means that a lot of business are positioning themselves as “clean and sanitized”, and promoting themselves accordingly. As such, commercial carpet cleaning is critical to maintain a safe environment for your customers as well as your staff.

The fallout of dirty carpets in a commercial business is far-reaching. First of all, uncleaned carpeting will accumulate harmful germs and bacteria. Not only will this create an unhygienic environment for patrons and internal staff, but it could potentially lead to health issues down the road. In addition, dirty carpeting sends the wrong message. Customers make a decision about your business almost instantly when they step foot inside of the building. A dirty carpet will offer a negative connotation with your business, and in turn, impact sales.

Regularly cleaning your commercial property is especially important in office buildings. While it may be invisible to the naked eye, carpets amass things like dirt, skin flakes, and germs over time. Since most office building flooring is carpet, it is critical to reach out to a commercial carpet cleaning company at least twice a year. Your employees will appreciate and benefit from a clean working environment.

When looking to hire a professional commercial carpet cleaning company there are a few things to keep in mind. The commercial cleaning company should be experienced, trained, and have a good reputation throughout the local community. SERVPRO of North Palm Beach County checks all of those boxes. From large warehouses to small offices spaces, our commercial carpet cleaning experts are prepared for anything. Call us today to schedule an appointment!

FIU Simulates 200 mph Hurricanes to Prepare for Extreme Weather

7/15/2022 (Permalink)

With the goal of saving more homes, these researchers hope to change the way that builders think about construction, materials, and more.

Floridians have seen some of the world’s most massive hurricanes over the years. And while the 2022 hurricane season has been rather quiet thus far, South Florida residents are always looking for ways to protect their homes in the event of a major storm. That’s why students at Florida International University (FIU) turned to the “Wall of Wind”, 12 gigantic fans that serve to simulate the strength of a major hurricane.

Located inside of an airplane hangar, this newly developed engineering lab will help to test the design and build of structures to eventually play a role in building stronger houses in Florida. The university’s Extreme Events Institute is excited to use this research in an attempt to address the inevitable impact of climate change.

According to the institute’s director, Richard Olson, “I want to be seeing research and testing in the 170-, 190-mph range. A lot of the research is at lower wind speeds, but I need to be changing to extreme wind speeds because that’s where nature is going. Who wants to be explaining in 20 years, ‘Ya—I knew this was coming but we didn’t do anything about it.’”

While critics would say that testing 200-mph wind speeds is a waste of time, these researchers know that this threat is real. For instance, Hurricane Dorian hit the Bahamas with 185 mph winds in 2019 and Hurricane Patricia brought 215 mph winds to Mexico in 2015. These hurricanes prove that this type of testing is necessary and important.

With the goal of saving more homes, these researchers hope to change the way that builders think about construction, materials, and more when it comes to building homes in South Florida. Storm damage has threatened the lives and homes of Floridians for many, many years, and these engineers at FIU may have unlocked a new method of thinking that will ultimately result in powerful change.

How To Recognize Mold Growth in Your Home

6/14/2022 (Permalink)

Mold growth is a major nuisance for homeowners, so recognizing the signs of mold right away is key.

Mold issues are something that all South Florida homeowners try to avoid. The combination of warm climates and humidity creates a wonderful atmosphere for mildew to flourish, leaving many Floridians frustrated and desperately seeking an answer. The reality is that the best way to deal with mold growth is to recognize it immediately in order to prevent spreading and stop it in its tracks. Mold is defined as a fungus whose purpose is to decompose dead organisms and other substances.

Mold spores are the culprit for rapid spreading, as they allow mold to easily spread through the air. Since dealing with mold once it spread is a headache, the best action to take is to be a proactive homeowner. This means diligently looking out for signs of mold growth. The following are the best ways to recognize mold growth in your home, particularly in bathrooms and the kitchen:

  • Musty and earthy odors
  • Look for visible mold spots, appearing in a variety of colors such as green, black, white, and sometimes spotted
  • Mold may appear to have a texture such as velvet, leathery, or cotton
  • When water damage or moisture is present mold growth is more likely, so keep an eye out for standing water, condensation, leaks, or water stains)
  • If a surface appears cracked, warped, or peeled there may be a mold issue

Mold growth is a major nuisance for homeowners, so recognizing the signs of mold right away is key. Remember to consistently check for mold growth symptoms in places like the kitchen or bathrooms, as those areas are prone to mold damage. As always, if you do recognize a mold problem in your home we are here to help. At SERVPRO of North Palm Beach County we have over 34 years of experience in mold damage restoration. Contact us today to learn more.

Avoiding Kitchen Fires in Your Home

6/1/2022 (Permalink)

Cooking is the leading cause of home fires, accounting for an estimated half of reported home fires.

People often refer to the kitchen as the heart of the home. It’s the place where families congregate and satiate. Think about how much time your family spends in the kitchen. Since the kitchen plays a vital role in our lives, it is imperative to make it a safe space. Your kitchen may pose a great risk to your family. In fact, cooking is the leading cause of home fires, accounting for an estimated half of reported home fires.

According to the National Fire Protection Association (NFPA), United States fire departments responded to approximately 172,900 home fires per year in the previous few years resulting from cooking. These fires caused more than $1 billion in direct property fire damage per year.

The following steps will help you to be proactive in protecting your home and family from kitchen fires.

Never Leave Cooking Unattended

The NFPA lists unattended cooking as the leading cause of cooking fires and deaths. The best advice is to only cook when you actually have time to cook. Never put something on the stove while tending to other activities. Moreover, you should never leave the home while your oven is on. When cooking on the stove or in the oven, always set a timer.

Install and Test Smoke Alarms

While smoke alarms do not prevent home kitchen fires, they are an excellent precaution. Your smoke alarms should double as carbon monoxide (CO) detectors. One type of alarm will not substitute for the other. It is essential to have both or a combination alarm. Make sure smoke alarms are UL rated, well-maintained, and properly installed. New smoke alarms have a sealed 10-year battery that is non-replaceable and non-removable. If you are using a smoke alarm with removable batteries, change them twice per year. Install alarms on every level of your home, including basements, and where you sleep. Test alarms and clean regularly by dusting or vacuuming.

Fire Safety Equipment

In addition to smoke alarms and carbon monoxide detectors, equip your kitchen with a fire extinguisher. Read the directions and check on a monthly basis to ensure you are prepared to use it in an emergency. Ensure you are knowledgeable about when and how to use a fire extinguisher. It is important to note that most kitchen fires should NOT be doused with water. The majority of home kitchen fires initiate from grease or electrical appliances. Water will make a grease or electrical fire worse. The best way to put out a kitchen fire, other than when an extinguisher is used, is to cover the fire with either a lid or baking sheet, or by pouring a box of baking soda on top.

Keep Flammable Items Away from the Heat

Clear your workspace prior to starting each time you cook. Dishtowels, oven mitts, paper products, etc. should never be near your heat source. Loose-fitting clothing poses a similar risk; roll up sleeves and tuck in flowy articles of clothing prior to the start of cooking. A flammable object can cause a home kitchen fire even if it is not making direct contact with the flame. Always keep your cooking areas clean and free of clutter.

Cooking Temperatures

Be mindful of cooking temperatures, particularly when using oil for frying foods. Stay cognizant of the flashpoint, when the oil is hot enough to ignite on its own.

Escape Plan

Think about your fire escape plan. In an emergency, thoughts can be unclear and panicky. Your escape route should be well thought out and practiced. Consider all scenarios to best prepare your family.

When in doubt, evacuate your home, close all doors on your way out, and call 911. Fire departments are best equipped to deal with an emergency fire situation. It is important to act quickly to minimize fire damage. Above all, most home kitchen fires are preventable. Keep the heart of your home and your precious family safe by proactive preparation.