Customer Service at the Center of Every Job

9/13/2021 (Permalink)

We look at each job as a fresh opportunity to impress our customer.

SERVPRO of North Palm Beach County has been serving Palm Beach County and beyond for several decades. In this time we have had the opportunity to get to know so many individuals and business owners, truly bonding with our incredible community. One of the most common questions that other local businesses and SERVPRO franchises ask us is “how have you remained so successful for so many years?” We love this question because it gives us the opportunity to talk about customer service.

Great customer service at SERVPRO of North Palm Beach County is not just something we say, it is something that we put into action on every call, site visit, and job. From the manner in which we answer the phone at our office to the way we great customers at their homes or businesses, every staff member understands the importance of a positive attitude and friendly body language. We make connections with our customers, going the extra mile to get to know them and what it important to them. In doing so, we are able to serve them best.

Our technicians are not only trained in using damage restoration and repair equipment, they are trained in maintaining the level of service that we promise our community. When our phone rings it is often in a time of crisis. From a flooding incident to a broke pipe, we know that how we treat the person on the other end of the phone matters. As soon as you contact SERVPRO of North Palm Beach County you are met with a friendly voice and a calming presence. Since no job is too big or too small for us, we treat each and every customer with the same compassion, diligence, and care.

We look at each job as a fresh opportunity to impress our customer. Whether the issue is water damage, fire damage, storm damage, or mold removal we know what it takes to get the job done efficiently, effectively, and with a unique level of care. At SERVPRO of North Palm Beach County, we take pride in our reputation as the damage restoration company in Palm Beach County. Call our office today to learn more.